FAQs
Frequently asked questions
You’re probably not the first. We’ve pulled together answers to the things clients often ask us about our services, process, timings, costs, platforms and how we work. Have a browse, and if anything still feels unclear, just get in touch.
Showing 24 of 173 FAQs
Upkeep is new as a service, but it is backed by more than two decades of website experience from Think Creative. The current proposition references 225+ websites built and 150+ websites hosted.
Upkeep is based with Think Creative at 88–89 High Street, Winchester, Hampshire, SO23 9AP.
Because not every WordPress job needs to become a large agency project. Upkeep gives businesses a straightforward route to experienced support, maintenance, improvements and website builds.
A real member of the UK-based Upkeep and Think Creative team. Your enquiry is reviewed and routed to the person best placed to help.
Yes. We’re based in Winchester, Hampshire, but most WordPress support, design and development can be handled remotely.
No. Upkeep is a service and brand operated by Think Creative Consultants Ltd. It gives straightforward WordPress work a simpler process while retaining access to the wider Think team when something needs more strategy, design or technology.
Upkeep is a UK-based WordPress support, maintenance, hosting, improvement and website design service powered by Think Creative. We help with everything from one-off fixes to ongoing care and completely new WordPress websites.
No. It is a simpler, more productised service for a different type of WordPress requirement. Larger strategic and bespoke projects continue through Think Creative.
Upkeep is a service powered and operated by Think Creative. It handles more straightforward WordPress work while Think handles larger strategic, creative and technically complex projects.
Upkeep is operated by Think Creative Consultants Ltd.
Yes. We can hand work back to you, continue supporting the site behind the scenes or work directly with the client only where agreed.
Yes. We can provide extra resource for landing pages, content-heavy builds, campaign work and periods where your team is at capacity.
Yes. We can work from supplied designs, provide WordPress development and support and remain behind the scenes where that is the agreed approach.
Yes. We can identify the access that is missing and help work through the technical handover with you.
Yes. We can review supplied designs and scope the WordPress and Elementor implementation.
Yes. We can investigate inherited WordPress websites, including older themes and page builders.
Yes. Hosting and maintenance can move into a defined Upkeep care service rather than remaining with your studio.
Yes. Upkeep can handle practical WordPress work while another agency deals with larger strategic or campaign requirements.
Yes. We can review robots.txt and relevant hosting or CDN settings to identify obvious barriers to recognised crawlers accessing public content.
No. There is no reliable way to guarantee a particular AI citation or recommendation.
We can improve the things within your control, including crawler access, accessible content, page structure, schema and useful factual information.
Useful FAQs can give visitors, search engines and AI systems clear, self-contained answers that are easier to understand and reference.
Terms such as GEO and AEO describe improving visibility in AI-generated search and answer systems. In practice, many of the same fundamentals as good SEO still apply: accessible pages, clear structure, useful content and sound technical foundations.
Yes, where custom development genuinely solves the problem better than an existing plugin.