Ways we can help
WordPress help, whichever way you need it.
You might know exactly what needs fixing. You might just know your website is becoming a pain. Or you might be looking at the whole thing and thinking it would be easier to start again.
Upkeep gives you a practical route forward. We can help whether you need support with the WordPress site you already have, ongoing help from a dependable team, or a completely new website.
Who we help
WordPress support that fits around the way you work.
As experts in all things WordPress, and will help anyone, from business owners needing to fix something urgently, marketing teams wanting a safe pair of hands to look after their website to agencies needing an extra set of hands with their web development.
Business owners
Your website shouldn’t become another job.Your website shouldn't become another job.
Upkeep gives business owners one dependable place to get WordPress support, make changes and keep the website in good shape.
Marketing teams
You handle the marketing. We'll handle the WordPress bit.
Upkeep gives marketing teams direct access to experienced WordPress support whenever there’s something that needs doing.
Agencies & creative freelancers
We can be your technical team behind the scenes.
Upkeep can support agencies, designers and freelancers with development, fixes, hosting and ongoing technical support.
Online WordPress stores
Keep your WooCommerce site selling.
Upkeep helps online stores with WooCommerce updates, products, checkout problems, payment integrations, performance, hosting and general WordPress maintenance.
WordPress platform support
We work with the WordPress site you already have.
You do not need to rebuild your website before we can help. We support a wide range of WordPress setups, page builders, themes and ecommerce platforms. This includes older sites that have been inherited, heavily customised or simply left alone for a few too many years.
We’ll take a look at what you have, understand how it has been put together and recommend the sensible next step.
WordPress support
Not sure what your site is built with?
You might have inherited the website. The original developer may have disappeared. Or nobody ever told you what theme, builder or plugins were being used in the first place.
Send us the website address and we’ll help work out what you’ve got. From there, we can tell you whether it needs a straightforward fix, a spruce up, any updates or improvements or more substantial technical work.
Wordpress design & build
Need a brand new site? We’ll take it from here.
Sometimes fixing the old site is the right answer. Sometimes it really isn’t. If your current website is difficult to update, no longer reflects the business, has become increasingly expensive to maintain or simply isn’t doing its job anymore, we can build you something new.
Upkeep offers professionally planned, designed and built WordPress websites without turning the project into a six-month agency exercise.
Planned properly from the start.
A simple website still needs a bit of thinking. We’ll work out what your visitors need to know, organise the pages and content, and make sure there is a clear route through the site.
Properly designed. Not just paint by numbers.
You’ll work with experienced web designers who develop a visual direction around your business, brand and content, then refine the details until the site feels considered and genuinely professional.
Built to work, easy to grow.
Your site is built in WordPress and Elementor, giving you a fast, responsive website that is straightforward to update and easy to expand as your business grows.
Why use upkeep?
Proof we are WordPress experts, by the numbers
Upkeep is powered by the development team at Think Creative. After years of designing and developing WordPress websites, we appreciate the difficulty of maintaining them and created Upkeep to extend that expertise to anyone who needs it.
- 150+
- Websites currently hosted on our servers
- 20+
- Years of web development on all things WordPress
- 225+
- Websites built & developed over the years
Common queries
Frequently asked questions
We believe in direct answers. If you have a specific technical scenario you’d like to discuss, please contact us directly.
A real member of the UK-based Upkeep and Think Creative team. Your enquiry is reviewed and routed to the person best placed to help.
Yes. We’re based in Winchester, Hampshire, but most WordPress support, design and development can be handled remotely.
No. Upkeep is a service and brand operated by Think Creative Consultants Ltd. It gives straightforward WordPress work a simpler process while retaining access to the wider Think team when something needs more strategy, design or technology.
Upkeep is a UK-based WordPress support, maintenance, hosting, improvement and website design service powered by Think Creative. We help with everything from one-off fixes to ongoing care and completely new WordPress websites.
We’ll say so. If the requirement needs deeper strategy, bespoke development, advanced ecommerce or a more complex platform, we can bring in the wider Think Creative team rather than forcing the project into the wrong service.
No. Tell us what’s happening, what you need changing or what you’re trying to achieve. We’ll work out the technical bit.
You don’t need to decide before contacting us. Tell us what you need and we’ll route it appropriately.
No. We’re happy to investigate inherited, ageing and imperfect WordPress websites even if another agency, developer or freelancer originally built them.
Yes. We prefer repair before replacement where it makes sense, but we’ll also tell you when repeatedly repairing an old setup is becoming less economical than rebuilding it.
Yes. Send us the website address and we can work out what WordPress setup, theme, builder and plugins are being used before recommending the sensible next step.
We fix, maintain, host, improve and build WordPress websites. That includes troubleshooting, content changes, care plans, performance work, UX improvements, WooCommerce, SEO, migrations and completely new websites.
Not sure which route you need?
You don’t need to diagnose it before you contact us.
Tell us what’s happening.
We’ll help work out whether you need support, an improvement, a rebuild or something more substantial.
And if the project turns out to need deeper strategy, bespoke functionality or a more complex digital platform, Upkeep is powered by Think Creative — so we can bring in the wider team without you having to start again somewhere else.