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Isometric illustration of a small business workspace featuring a laptop, shopfront, desk lamp, controls, and connected systems.

WordPress support for business owners

Your website
shouldn’t become another job.

You have enough to run without worrying about plugin updates, broken forms, strange warning messages or whether somebody remembered to back the website up.

Upkeep gives business owners one dependable place to get WordPress support, make changes and keep the website in good shape, without needing to become a WordPress expert yourself.

Where we fit

Get the website jobs
off your list.

Maybe your original developer has disappeared. Maybe the website is technically fine but nobody has time to update it. Or maybe every small change turns into a job that sits around for weeks.

Send us what you need. We’ll take a look, explain the sensible route and get it moving.

Tell us what you need

Web support for business owners

Practical help for the things businesses actually need.

  • A flying saucer space ship shooting a ray beam with an explanation mark, down onto an open laptop keyboard.
    Fix something that’s broken

    Forms, errors, plugin problems, broken layouts, hosting issues and the annoying things that stop the site doing its job.

  • A wizard with long white hair and beard, dressed in a blue robe and matching pointy hat. One hand waving at a desktop screen and the other hand holding a yellow star tipped wand.
    Keep content up to date

    New services, team members, case studies, blogs, imagery and everyday page changes.

  • A machine made up of different cogs, buttons and sliding controls hooked up to a blue and green server box and a red desktop mouse.
    Look after the website

    Managed hosting, updates, backups, monitoring and support so you do not have to think about the technical housekeeping.

  • A green shelled turtle, mouth open and eyes wide, clutching whilst strapped onto a blue rocket shooting into the sky.
    Improve what you already have

    Performance, usability, SEO foundations and page layouts without automatically rebuilding the entire website.

  • Large crane lifting a yellow lego brick, stacking different multicoloured lego shaped blocks together in a pyramid style.
    Build something new

    If the existing site has run its course, we can plan, design and build a straightforward new WordPress site from £2,700.

  • Arm with large muscular bicep clutching a green keyboard, holding it up in the air.
    Know when to go bigger

    If the project needs deeper strategy, bespoke functionality or a more complex platform, we can bring in the wider Think Creative team.

Our methodical approach

Speak to real, human experts using our simple, reassuring process.

  1. Green portrait tablet with profile icon and information boxes, a loud speaker adjacent is projecting loud noise.
    Tell us what's happened

    Use our simple secure intake to outline the issue, change or project you need help with. Include the website address and anything useful for us to know.

  2. A red, yellow and cream blimp floating in the sky carrying a traffic light system displayed on a desktop. With two clouds floating around.
    We review and explain

    We gather the access we need, review the website and explain the sensible options in plain English.

  3. A hand holding onto a document with a bullet point list of information underneath a big red circle with a white pound symbol inside.
    Provide a clear cost

    Once we understand what is needed, we confirm the recommended work and expected cost. Nothing substantial begins without your approval.

  4. Mini green box TV character with arms, legs and red sneakers jumping into the air over the top of its red skateboard.
    We get to work

    We complete the agreed work, test what we have changed and let you know when everything is ready for review.

Let us help you out

What we do

Capable expertise, exactly when required.

We are a UK based specialist WordPress support provide responsive, no fuss, no jargon support to organisations that need practical updates, fixes, hosting and improvement service to their WordPress websites.

We are experts in:

  • WordPress

  • Woocommerce

  • Elementor

  • WPBakery

  • Jupiter X

  • Gutenberg

  • Google Analytics

  • Mailchimp

  • Google Search Console

  • Advanced Custom Fields

  • Gravity Forms

  • WP Rocket

How we work

Work with us however suits your team

Isometric illustration of a connected digital process featuring servers, a fishbowl, conveyor tracks, interface panels, and code controls.
  1. Green laptop character riding a red and blue bicycle, cycling super fast.
    Send us jobs as they come up

    Perfect when you just need occasional support.

    We’ll review each request and provide a clear cost before substantial work begins.

    Get started
  2. Green desktop screen character with arms and legs, wearing a red cape flapping in the wind, as it rides a harley davidson style motorbike with red wheels.
    Keep us around to help

    If there is always something happening on the website, one of our ongoing care plans can give your team regular access to support.

    Our care plans
  3. Green laptop character with arms driving a rocket style shaped space future motor vehicle that is shooting flames from its engine.
    Give us the bigger job

    If the existing site has become part of the problem, we can help improve or rebuild it too.

    And because Upkeep is powered by Think Creative, genuinely strategic, creative or technically complex projects can draw on the wider team when required.

    More about Think Creative

Our pricing

Upfront costs, without surprise fees.

Why choose Upkeep?

Why use Upkeep?

  • Arm with large muscular bicep clutching a green keyboard, holding it up in the air.
    Real human expertise

    You will speak to real UK based people who understand WordPress. Never a chatbot or anonymous call centre. Your issue is reviewed by the technical team responsible for helping resolve it.

  • Red mug branded with white Upkeep logo, with steam floating out of the top. A small digital desktop screen leaning against the side of the mug.
    Plain-English answers

    We will explain what has happened, why it matters and what we recommend doing next without hiding behind jargon.

  • A green and blue hot air balloon, with a red label across the balloon labelled 'WWW' in big white letters.
    Existing websites welcome

    We do not need to have designed, built or hosted your website. We are happy to investigate inherited, ageing and imperfect WordPress setups.

  • Large crane lifting a yellow lego brick, stacking different multicoloured lego shaped blocks together in a pyramid style.
    Repair before replacement

    We will not recommend a rebuild when a sensible repair will do. Where continued repair is no longer safe or economical, we will explain the alternatives honestly.

Get in touch

You run the business. We’ll help with the WordPress bit.

Tell us what you are dealing with and we’ll help you work out the sensible next step.

Do you have WordPress admin access? *

We need administrator access to investigate and fix issues.

Do you have access to your web hosting? *

We may not need this straight away, but it can speed things up.