October 13, 2026 9 min read
Plugin update broke my WordPress website. Should I roll it back?
Troubleshooting
Bespoke WordPress plugins
Need your site to do something fancy?
WordPress has a plugin for almost everything, but sometimes the available options are bloated, unsuitable or simply do not solve the problem you actually have.
Where a focused piece of custom functionality makes sense, we can help scope the requirement and build the right solution.
We do not need to have built or hosted your website to help.
When custom makes sense
Use code when it solves a real problem.
We do not recommend custom development just to make a project feel more sophisticated. If a reliable existing plugin will solve the requirement cleanly, we will tell you.
Custom development becomes useful when the workflow is specific to your organisation, existing plugins create too much compromise or a simpler purpose-built solution will be easier to maintain.
The kind of problems we can help scope
- Custom admin tools
- Focused data capture and forms
- Content or product workflows
- Custom post types and fields
- Simple third-party integrations
- WooCommerce extensions
- Frontend tools and calculators
- Automation around existing WordPress processes
Our methodical approach
Speak to real, human experts using a simple, reassuring process
Tell us what's happened
Use our simple secure intake to outline the issue, change or project you need help with. Include the website address and anything useful for us to know.
We review and explain
We gather the access we need, review the website and explain the sensible options in plain English.
Provide a clear cost
Once we understand what is needed, we confirm the recommended work and expected cost. Nothing substantial begins without your approval.
We get to work
We complete the agreed work, test what we have changed and let you know when everything is ready for review.
Our reviews
What our clients say
“Our web developments are usually ambitious and complicated, but we are yet to come across a problem they haven’t been able to solve.”
Abbie Dickson-Davies
Head of Marketing, Propp
“Regular face-to-face meetings with the team in Winchester have been important to me, but their swift and professional telephone and email support is also invaluable to any business.”
Jamie Pankhurst
Founder & Managing Director, Wilde Trout
“All parts of the web project were provided on time and to budget, and the team have been a joy to work with.”
Nikki Bream
Group Managing Director, Hazeley Group
“They really understand our charity and our audiences and deliver high quality solutions that meet our goals.”
Kay Mitchell
Head of Communications, WinACC
Why choose Upkeep?
Why use Upkeep?
Real human expertise
You will speak to real UK based people who understand WordPress. Never a chatbot or anonymous call centre. Your issue is reviewed by the technical team responsible for helping resolve it.
Plain-English answers
We will explain what has happened, why it matters and what we recommend doing next without hiding behind jargon.
Existing websites welcome
We do not need to have designed, built or hosted your website. We are happy to investigate inherited, ageing and imperfect WordPress setups. No sales, no pressure.
Repair before replacement
We will not recommend a rebuild when a sensible repair will do. Where continued repair is no longer safe or economical, we will explain the alternatives honestly.
