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Isometric illustration of a creative workspace with a computer, design tools, artwork, and project controls.

WordPress support for agencies and creative freelancers

We can be your technical team
behind the scenes.

Got the design but not the developer? A client website you do not want to maintain forever? Or a WordPress problem that sits outside your usual remit?

Upkeep can support agencies, designers and freelancers with development, fixes, hosting and ongoing technical support. We are equally happy working directly with you or quietly behind the scenes.

A useful extra pair of hands

Keep the client relationship. We can handle the technical headache.

We understand that sometimes you need help without introducing a huge new agency process into the middle of your client relationship.

We can work from your supplied designs, follow existing brand systems, pick up inherited WordPress sites or take on the ongoing support work that you would rather not keep in-house.

Tell us what you need

How we can help

Support that fits around your agency or freelance process.

  • A flying saucer space ship shooting a ray beam with an explanation mark, down onto an open laptop keyboard.
    Design-to-WordPress builds

    Provide the approved design and content and we can handle the WordPress and Elementor implementation.

  • A wizard with long white hair and beard, dressed in a blue robe and matching pointy hat. One hand waving at a desktop screen and the other hand holding a yellow star tipped wand.
    Overflow development

    Extra resource for landing pages, content-heavy builds, campaign work or periods when your internal team is simply full.

  • A machine made up of different cogs, buttons and sliding controls hooked up to a blue and green server box and a red desktop mouse.
    Inherited website support

    We can investigate and support client sites you did not originally build, including older themes and page builders.

  • A green shelled turtle, mouth open and eyes wide, clutching whilst strapped onto a blue rocket shooting into the sky.
    Hosting & maintenance

    Move ongoing WordPress housekeeping out of your studio and into a defined support service.

  • Large crane lifting a yellow lego brick, stacking different multicoloured lego shaped blocks together in a pyramid style.
    Troubleshooting

    Plugin conflicts, broken layouts, forms, hosting and the technical problems that appear after launch.

  • Arm with large muscular bicep clutching a green keyboard, holding it up in the air.
    Escalation when it gets complicated

    Where a project needs custom development or deeper technical thinking, we can draw on Think Creative’s wider development team.

How we work

Speak to real, human experts using our simple, reassuring process.

  1. Green portrait tablet with profile icon and information boxes, a loud speaker adjacent is projecting loud noise.
    Send the brief

    Tell us what the client needs, what you are supplying and how visible you want us to be.

  2. A hand holding onto a document with a bullet point list of information underneath a big red circle with a white pound symbol inside.
    We scope it

    We review the existing setup or supplied design and confirm the sensible delivery route and cost.

  3. Mini green box TV character with arms, legs and red sneakers jumping into the air over the top of its red skateboard.
    We build or fix

    We complete the agreed work, test it and keep you updated.

  4. A red, yellow and cream blimp floating in the sky carrying a traffic light system displayed on a desktop. With two clouds floating around.
    You stay in control

    We can hand the work back to you, continue supporting the site or work directly with the client where agreed.

Let us help you out

What we do

Capable expertise, exactly when required.

We are a UK based specialist WordPress support provide responsive, no fuss, no jargon support to organisations that need practical updates, fixes, hosting and improvement service to their WordPress websites.

We are experts in:

  • WordPress

  • Woocommerce

  • Elementor

  • WPBakery

  • Jupiter X

  • Gutenberg

  • Google Analytics

  • Mailchimp

  • Google Search Console

  • Advanced Custom Fields

  • Gravity Forms

  • WP Rocket

Our methodical approach

Work with us however suits
your team

Isometric illustration of a connected digital process featuring servers, a fishbowl, conveyor tracks, interface panels, and code controls.
  1. Green laptop character riding a red and blue bicycle, cycling super fast.
    Send us jobs as they come up

    Perfect when you just need occasional support.

    We’ll review each request and provide a clear cost before substantial work begins.

    Get started
  2. Green desktop screen character with arms and legs, wearing a red cape flapping in the wind, as it rides a harley davidson style motorbike with red wheels.
    Keep us around to help

    If there is always something happening on the website, one of our ongoing care plans can give your team regular access to support.

    Our care plans
  3. Green laptop character with arms driving a rocket style shaped space future motor vehicle that is shooting flames from its engine.
    Give us the bigger job

    If the existing site has become part of the problem, we can help improve or rebuild it too.

    And because Upkeep is powered by Think Creative, genuinely strategic, creative or technically complex projects can draw on the wider team when required.

    More about Think Creative

Our pricing

Upfront costs, without surprise fees.

Why choose Upkeep?

Why use Upkeep?

  • Arm with large muscular bicep clutching a green keyboard, holding it up in the air.
    Real human expertise

    You will speak to real UK based people who understand WordPress. Never a chatbot or anonymous call centre. Your issue is reviewed by the technical team responsible for helping resolve it.

  • Red mug branded with white Upkeep logo, with steam floating out of the top. A small digital desktop screen leaning against the side of the mug.
    Plain-English answers

    We will explain what has happened, why it matters and what we recommend doing next without hiding behind jargon.

  • A green and blue hot air balloon, with a red label across the balloon labelled 'WWW' in big white letters.
    Existing websites welcome

    We do not need to have designed, built or hosted your website. We are happy to investigate inherited, ageing and imperfect WordPress setups. No sales, no pressure.

  • Large crane lifting a yellow lego brick, stacking different multicoloured lego shaped blocks together in a pyramid style.
    Repair before replacement

    We will not recommend a rebuild when a sensible repair will do. Where continued repair is no longer safe or economical, we will explain the alternatives honestly.

Get in touch

Need a dependable WordPress partner?

Send us the job, the site or the problem and we will tell you how we can help.

Do you have WordPress admin access? *

We need administrator access to investigate and fix issues.

Do you have access to your web hosting? *

We may not need this straight away, but it can speed things up.