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WordPress support in Hampshire
Practical WordPress support from a team that knows what it's doing
Need help with a WordPress website that’s broken, outdated, slow or simply becoming a bit of a headache? Upkeep provides WordPress support, maintenance, development and hosting from our office in Winchester, Hampshire.
We work with businesses across Hampshire and the wider UK, helping with everything from broken websites and plugin problems to ongoing maintenance, development and hosting.
What we do
WordPress fixes, maintenance and development
Your website doesn’t need to be complicated to look after.
Sometimes you just need someone to fix a problem. Sometimes you need regular updates and maintenance. Sometimes the website has been around for a few years and needs some proper attention.
Whatever the situation, we’ll look at what you have, explain what’s going on and recommend the most sensible way forward.
You don’t need to know exactly what the problem is before getting in touch. Tell us what’s happening and we’ll work it out.
We can help with:
- WordPress errors
- Plugin and theme problems
- WordPress updates
- Website security
- Performance and slow websites
- Content and website changes
- WooCommerce issues
- Elementor support
- WordPress development
- Website migrations
- Hosting and DNS
- Ongoing maintenance and care plans
Existing WordPress websites
We work with your existing WordPress website
You don’t need to have worked with us before. In fact, we regularly take over websites that were built by another agency, developer or freelancer.
Some are well maintained. Some haven’t been touched properly for years. Some have a collection of plugins that nobody is quite sure why they’re there. We’ll assess what you’re working with before recommending anything.
We prefer to repair and improve an existing website where that makes sense. If the current setup is becoming more expensive to maintain than it is worth, we’ll tell you that too.
Local WordPress support
WordPress specialists based in Winchester
We’re based in central Winchester, Hampshire, and have been working with websites for more than 25 years through Think Creative. That means you’re dealing with an experienced development team rather than a support desk that simply points you towards a knowledge base.
Upkeep is powered by Think Creative, giving you access to a wider team covering design, development, digital marketing and technical strategy when your website needs more than a quick fix.
We support businesses in areas including Alresford, Kings Worthy, Eastleigh, Chandler’s Ford, Romsey, Alton and Petersfield, as well as Southampton, Basingstoke, Andover, Fareham and Portsmouth. Most support can also be handled remotely, so you don’t need to be based around the corner for us to help.
Our reviews
What our clients say
“Our web developments are usually ambitious and complicated, but we are yet to come across a problem they haven’t been able to solve.”
Abbie Dickson-Davies
Head of Marketing, Propp
“They really understand our charity and our audiences and deliver high quality solutions that meet our goals.”
Kay Mitchell
Head of Communications, WinACC
“Regular face-to-face meetings with the team in Winchester have been important to me, but their swift and professional telephone and email support is also invaluable to any business.”
Jamie Pankhurst
Founder & Managing Director, Wilde Trout
“All parts of the web project were provided on time and to budget, and the team have been a joy to work with.”
Nikki Bream
Group Managing Director, Hazeley Group
Our services
How can we help?
Something stopped working?
Plugin update broken your website? Getting a critical error? Forms stopped working? Your website suddenly feels incredibly slow? We can investigate what has happened and work out the safest way to get things working again.
Need someone to look after your website?
Keeping WordPress updated and maintained can quickly become another job on your to-do list. Our care plans take care of the routine housekeeping, monitoring and updates so your website doesn’t get forgotten.
Need changes or development work?
Not every WordPress problem is a maintenance problem. We can also help with new functionality, integrations, landing pages, performance improvements, WooCommerce development and larger changes to an existing website.
Who we help
WordPress support for businesses across Hampshire
Business owners
Get someone experienced to deal with the technical side of WordPress without having to employ a developer yourself.
Marketing teams
We can take care of WordPress updates, landing pages, campaign changes, forms, integrations and the technical jobs that keep getting pushed down the list.
Businesses using WooCommerce
Keep your online shop working properly with support for products, checkout, payments, integrations, performance and WooCommerce updates.
Agencies and freelancers
Need a development partner behind the scenes? We can provide WordPress development, fixes, hosting and ongoing technical support while you manage the client relationship.
Support when you need it
One-off WordPress support or ongoing help
You don’t need to sign up for a support contract before we can help.
If you’ve got a specific problem, we can investigate it as a one-off piece of work.
If your website needs regular attention, we can also provide ongoing WordPress support and maintenance through one of our care plans.
Ad-hoc WordPress support starts from £80 per hour.
Where the work is clear, we’ll provide a cost or estimate before starting.
Why Upkeep
Why work with Upkeep?
Experienced WordPress developers
We’ve been building, developing and supporting websites for more than 25 years.
Hampshire based
We’re based in Winchester and work with businesses throughout Hampshire and across the UK.
Existing websites welcome
You don’t need to have worked with us before. We regularly support websites built by other agencies and developers.
More than just maintenance
When you need more than a plugin update, we can bring in the wider Think Creative team for design, development, UX, SEO and digital strategy.
Not sure where to start?
Not sure what you actually need?
You don’t need to diagnose the problem before contacting us.
Tell us what’s happening, what you want to change or what’s currently driving you mad.
We’ll take a look and help you work out the sensible next step.
If that’s a quick fix, we’ll tell you.
If your website needs some proper development work, we’ll explain that.
And if it turns out your existing website really should be replaced, we’ll tell you that too.
Website design & build
Looking for more than just WordPress support?
We’ve been designing and building websites for years, so we’ve learned where to spend the time that really matters.
We like to keep the process simple, concentrate on what will make the biggest difference and avoid adding complexity for complexity’s sake.
You still get proper design thinking, strong layouts and the opportunity to refine the work with us. Our experience allows us to work within a proven system that gets us from idea to finished website far more efficiently.
The result is a website that feels considered and individual without breaking the bank.
Common questions
Frequently asked questions about WordPress support
If you’re looking for WordPress support in Hampshire, you probably have a few questions about how we work, what we can help with and what it costs. Here are some of the questions we get asked most often.
Yes. We’re based in Winchester, Hampshire, but most WordPress support, design and development can be handled remotely.
Yes. We can investigate inherited WordPress websites, including older themes and page builders.
Yes. If your website has broken, is showing a critical error or something important has stopped working, we can investigate the problem and help get things back up and running.
Yes. Our ongoing WordPress maintenance includes keeping your website updated and monitored, along with support for problems and changes as they arise.
Yes. We support products, checkout, payments, shipping, plugins, performance, hosting and general WooCommerce maintenance.
Usually, yes, although we need to inspect the website before confirming the repair, cost or timescale.
Our standard WordPress Elementor websites start from £2,700 + VAT. This includes a professionally designed and built website using our proven approach.
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Rebuilds & Platforms
Based in Winchester
Wordpress support from Winchester, Hampshire
If you need help with an existing WordPress website, we’d be happy to take a look.
Whether you need a one-off fix, ongoing maintenance, development support or someone to take responsibility for keeping the site running properly, we’re here to help.
Upkeep / Think Creative Consultants Ltd
88–89 High Street
Winchester
Hampshire
SO23 9AP