Skip to main content

WordPress UX & UI

Make your site a pleasure to use and peruse.

If the website basically works but feels confusing, dated or harder to use than it should, a few focused design improvements can make a big difference.

We can review the existing WordPress site, identify the areas creating friction and improve the experience without automatically recommending a complete rebuild.

Get help with UX & UI
We do not need to have built or hosted your website to help.

How we can help

Small improvements can have a big effect.

  • A green folded and opened brochure style leaflet with a map outlined on, with floating component style pop up and a search bar.
    Navigation

    Make menus and key routes easier to understand so people can find what they came for.

  • Three website pages in the shape of paper scrolls, and a small tablet shaped screen below them.
    Page hierarchy

    Improve headings, spacing, calls to action and content order so important information feels important.

  • Green portrait tablet with profile icon and information boxes, a loud speaker adjacent is projecting loud noise.
    Buttons & interaction

    Make links, cards, forms and actions feel clearer and more consistent.

  • Mobile phone screen character with arms and legs, balancing on a yellow wheel unicycle with a green seat.
    Mobile usability

    Tidy up layouts and interactions that become awkward on smaller screens.

  • Molecule modular model with floating square desktop screen, white cursor and red arrow bar.
    Conversion routes

    Make it clearer what visitors should do next, whether that is enquiring, booking, downloading or buying.

  • A hand holding onto a document with a bullet point list of information underneath a big red circle with a white pound symbol inside.
    Landing pages

    Create focused pages for campaigns, events, offers or new services.

Improve or rebuild?

We can tell you which makes more sense.

Sometimes the existing structure gives us enough to work with. Sometimes the underlying theme, page builder or content model makes meaningful improvement difficult. We will explain that honestly before you spend money polishing something that needs replacing.

Get started
Isometric illustration of a creative workspace with a computer, design tools, artwork, and project controls.

We can take the next step too.

If the website needs a complete visual and structural refresh, our fixed-price WordPress design and build service starts from £2,700. For more strategic or technically complex projects, we can bring in our friends at Think Creative.

Talk to us about your siteMore about Think Creative

Why choose Upkeep?

Why use Upkeep?

  • Arm with large muscular bicep clutching a green keyboard, holding it up in the air.
    Real human expertise

    You will speak to real UK based people who understand WordPress. Never a chatbot or anonymous call centre. Your issue is reviewed by the technical team responsible for helping resolve it.

  • Red mug branded with white Upkeep logo, with steam floating out of the top. A small digital desktop screen leaning against the side of the mug.
    Plain-English answers

    We will explain what has happened, why it matters and what we recommend doing next without hiding behind jargon.

  • A green and blue hot air balloon, with a red label across the balloon labelled 'WWW' in big white letters.
    Existing websites welcome

    We do not need to have designed, built or hosted your website. We are happy to investigate inherited, ageing and imperfect WordPress setups. No sales, no pressure.

  • Large crane lifting a yellow lego brick, stacking different multicoloured lego shaped blocks together in a pyramid style.
    Repair before replacement

    We will not recommend a rebuild when a sensible repair will do. Where continued repair is no longer safe or economical, we will explain the alternatives honestly.

Our reviews

What our clients say

  • “Our web developments are usually ambitious and complicated, but we are yet to come across a problem they haven’t been able to solve.”

    Abbie Dickson-Davies

    Head of Marketing, Propp

  • “Regular face-to-face meetings with the team in Winchester have been important to me, but their swift and professional telephone and email support is also invaluable to any business.”

    Jamie Pankhurst

    Founder & Managing Director, Wilde Trout

  • “All parts of the web project were provided on time and to budget, and the team have been a joy to work with.”

    Nikki Bream

    Group Managing Director, Hazeley Group

  • “They really understand our charity and our audiences and deliver high quality solutions that meet our goals.”

    Kay Mitchell

    Head of Communications, WinACC

Our thoughts

Get in touch

Want your website to feel easier to use?

Send us the site and tell us what currently feels wrong. We’ll take a look.

Do you have WordPress admin access? *

We need administrator access to investigate and fix issues.

Do you have access to your web hosting? *

We may not need this straight away, but it can speed things up.