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Rebuilds & Platforms
WordPress support in Southampton
A local team to keep your WordPress website working
Website broken, running slowly or overdue for some attention? Upkeep provides WordPress support, maintenance, development and hosting from our office on Winchester High Street.
We help local businesses, charities and marketing teams look after the websites they already have. From a one-off fix to ongoing care, you can talk to an experienced team here in the city.
What we do
WordPress help that gets to the point
Your website might be a small part of your working day, but it can quickly become a big distraction when something stops working.
We can help with broken pages, unreliable forms, slow loading times and updates you’ve been putting off. If the site needs more regular attention, we can also help you put maintenance and hosting on a firmer footing.
You don’t need to arrive with a technical brief. Tell us what’s happening, and we’ll explain what we need to investigate and what can happen next.
We can help with:
- WordPress errors and broken websites
- Plugin and theme problems
- WordPress updates
- Website security
- Performance and slow websites
- Content and website changes
- WooCommerce issues
- Elementor support
- WordPress development
- Website migrations
- Hosting and DNS
- Ongoing maintenance and care plans
Existing WordPress websites
Your website doesn’t have to be one of ours
Perhaps your website was built years ago, the person who managed it has left or you would simply prefer a local team to look after it.
We regularly take on WordPress websites built by other agencies, developers and freelancers. We’ll review the theme, plugins and available access before advising on what needs attention.
Our starting point is to make sensible use of what you already have. If fixing and improving the current website is worthwhile, we’ll explain how. If a replacement would be more economical, we’ll talk that through too.
Local WordPress support
WordPress specialists on Winchester High Street
You’ll find us at 88–89 High Street, Winchester. Upkeep is powered by Think Creative, combining a dedicated WordPress service with the experience of an agency that has worked with websites for more than 25 years.
Being local means you know where we are and who you’re dealing with. Most technical support can be handled by phone and email, so you don’t need to visit the office to get a problem investigated. If you’d like to discuss meeting the team, get in touch first.
When a website needs more than maintenance, we can also draw on Think Creative’s wider design, development, UX and SEO expertise. You can start with the immediate problem and explore the bigger improvements when they’re needed.
Our reviews
What clients say about the team behind Upkeep
“Our web developments are usually ambitious and complicated, but we are yet to come across a problem they haven’t been able to solve.”
Abbie Dickson-Davies
Head of Marketing, Propp
“They really understand our charity and our audiences and deliver high quality solutions that meet our goals.”
Kay Mitchell
Head of Communications, WinACC
“Regular face-to-face meetings with the team in Winchester have been important to me, but their swift and professional telephone and email support is also invaluable to any business.”
Jamie Pankhurst
Founder & Managing Director, Wilde Trout
“All parts of the web project were provided on time and to budget, and the team have been a joy to work with.”
Nikki Bream
Group Managing Director, Hazeley Group
Our services
WordPress repairs, maintenance and improvements
Something stopped working?
A broken contact form or failed update can interrupt enquiries and everyday business. We can investigate WordPress errors, plugin conflicts and slow websites, then explain the work needed to put things right.
Need someone to look after your website?
Let a local team take care of routine WordPress maintenance. Our care plans cover updates and monitoring, with the scope explained so you know what is included and how to request additional help.
Need changes or development work?
Add a service page, improve the mobile experience or connect your website to another system. We can help with content changes, functionality, integrations and development on your existing WordPress website.
Who we help
WordPress support for Southampton businesses
Business owners
Keep your website useful and up to date while you get on with running the business. We can help with everyday technical problems and planned improvements.
Marketing teams
Get help turning your plans into working pages, forms and integrations. We can support the website changes your team needs without every task becoming a separate rebuild discussion.
Businesses using WooCommerce
Keep your online shop working for customers. We can investigate checkout issues, payment problems, shipping settings, plugin conflicts and slow product pages.
Agencies and freelancers
Work with a local development partner for WordPress fixes, hosting and technical delivery. We can support the website work while you look after the wider client relationship.
Support when you need it
A one-off fix or a local team for the long term
You don’t need an existing relationship with Upkeep or an ongoing support contract to ask for help. We can investigate a single issue or discuss regular maintenance if the website needs continuing attention.
Ad-hoc WordPress support starts from £80 per hour. We’ll provide a cost or estimate where the work is clear and explain any paid investigation needed before we start.
Why Upkeep
Why work with Upkeep?
Website experience behind the work
Upkeep is powered by Think Creative, an agency with more than 25 years of experience designing, building and supporting websites.
Here in Winchester
Our office is on the High Street. So only a short trip away. You can contact the team by phone or email and discuss a meeting when it would be useful.
Existing websites welcome
We can help even if your website was built elsewhere or hasn’t had much attention recently. We’ll assess it before recommending changes.
Room to improve your website
Alongside maintenance, we can help with development and draw on Think Creative for design, UX, SEO and wider digital strategy.
Not sure where to start?
You don’t need to know what’s wrong
Send us your website address and tell us what isn’t working, what needs changing or what you’re finding difficult to manage.
If you have an error message or know when the problem started, that will help. If you don’t, we can still discuss the issue and explain what access we need to investigate.
Website design & build
Looking for a new local WordPress website?
If your current website has reached the end of its useful life, we can help you replace it. Our WordPress Elementor websites start from £2,700 + VAT, with a focused process that keeps decisions and delivery manageable.
You’ll have proper design input, a clear page structure and the opportunity to refine the visual direction with us. We use a proven framework to spend more of the project on what your business and its customers actually need.
Common questions
Common questions from Southampton businesses
If you’re searching for WordPress support in Southampton, you likely want to know how we work, what we can help with and what it costs. These are the questions we hear most often.
Yes. We support products, checkout, payments, shipping, plugins, performance, hosting and general WooCommerce maintenance.
Our standard WordPress Elementor websites start from £2,700 + VAT. This includes a professionally designed and built website using our proven approach.
Yes. If your website has gone down, is showing a critical error or an important feature has stopped working, we’ll investigate quickly and work to get you back online. We’ll tell you what went wrong, what needs fixing and what we’d recommend to stop it happening again.
Yes. Our ongoing maintenance keeps your website updated, secure and monitored, with support for problems and changes as they arise. Most of it is handled remotely, so there’s no disruption to your working day.
Yes. We’re based in central Winchester, about 12 miles from Southampton, and most WordPress support, design and development can be handled remotely. You’ll speak to a real person who knows your site, by email, phone or video call.
Yes. We can take over inherited WordPress websites, including older themes and page builders, whether they were built by another agency, a freelancer or an in-house team. We’ll review what’s there before recommending anything, and we’re happy to work with sites that have been neglected for a while.
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Rebuilds & Platforms
Based in Winchester
Wordpress support from Winchester, Hampshire
If you need help with an existing WordPress website, we’d be happy to take a look.
Whether you need a one-off fix, ongoing maintenance, development support or someone to take responsibility for keeping the site running properly, we’re here to help.
Upkeep / Think Creative Consultants Ltd
88–89 High Street
Winchester
Hampshire
SO23 9AP