October 15, 2026 3 min read
Should I rebuild my WPBakery website?
Rebuilds & Platforms
WordPress support for London businesses
Keep your website working and your plans moving
Need a WordPress problem fixed, a campaign page built or someone to take responsibility for maintenance? Upkeep provides WordPress support, development and hosting for London businesses, marketing teams and agencies.
Our team is based in Winchester and works remotely. We can help with the website you already have, whether you need a one-off repair or ongoing technical support.
What we do
WordPress support for the work that needs doing
A campaign is ready, but the landing page isn’t. A plugin update has broken a form. Or your team has a list of website changes and nobody available to make them.
We can investigate faults, carry out development work and help keep the underlying WordPress setup maintained. You can bring us a defined task or a problem that needs diagnosing first.
We’ll discuss what the work needs to achieve, flag anything that needs closer investigation and explain the proposed scope before starting.
We can help with:
- WordPress errors and broken websites
- Plugin and theme problems
- WordPress updates
- Website security
- Performance and slow websites
- Content and website changes
- WooCommerce issues
- Elementor support
- WordPress development
- Website migrations
- Hosting and DNS
- Ongoing maintenance and care plans
Existing WordPress websites
We can work with your existing website and suppliers
You may already have a design agency, a marketing partner or someone looking after your hosting. We can discuss where WordPress support is needed and how our work fits around those responsibilities.
We also take on websites whose original developer is no longer available. That includes older themes and page builders, inherited plugins and websites with incomplete handover information.
We’ll review what is there before proposing a solution. A useful repair or improvement comes first where it makes sense, with a straightforward conversation if the existing setup is becoming difficult to maintain.
WordPress support for London
Remote support from our Winchester team
You don’t need your developer in the same office to get WordPress work done. Most investigations, updates and development can be handled remotely, with phone and email communication and the right access to the website.
For London teams, that means you can bring in technical support without arranging a site visit. Tell us who manages the website, who signs off changes and what deadlines matter, and we’ll discuss a practical way to work together.
Upkeep is powered by Think Creative, an agency with more than 25 years of website experience. When a brief grows beyond day-to-day support, the wider team can help with design, development, UX, SEO and digital strategy.
Our reviews
What clients say about the team behind Upkeep
“Our web developments are usually ambitious and complicated, but we are yet to come across a problem they haven’t been able to solve.”
Abbie Dickson-Davies
Head of Marketing, Propp
“They really understand our charity and our audiences and deliver high quality solutions that meet our goals.”
Kay Mitchell
Head of Communications, WinACC
“Regular face-to-face meetings with the team in Winchester have been important to me, but their swift and professional telephone and email support is also invaluable to any business.”
Jamie Pankhurst
Founder & Managing Director, Wilde Trout
“All parts of the web project were provided on time and to budget, and the team have been a joy to work with.”
Nikki Bream
Group Managing Director, Hazeley Group
Our services
WordPress repairs, care plans and development
Something stopped working?
A failed form, broken checkout or critical error can put enquiries and sales on hold. We can investigate the fault, explain the likely cause and recommend the work needed to get the website functioning again.
Need someone to look after your website?
Keep routine WordPress updates and monitoring from becoming another unowned task. Our care plans provide ongoing maintenance, with the scope explained and additional work discussed when needed.
Need changes or development work?
Get technical help with campaign pages, new functionality, integrations, performance and WooCommerce. We can work with your existing website and discuss delivery around your team’s priorities.
Who we help
WordPress support for London businesses and agencies
Business owners
Bring in a technical team when the website needs attention. We can help resolve a problem, make improvements or discuss who will look after maintenance going forward.
Marketing teams
Get help with the technical side of campaigns, from landing pages and forms to integrations and content changes. Tell us what needs to go live and when, so we can assess the work and availability.
Businesses using WooCommerce
Keep your store’s technical issues from becoming a growing backlog. We can help with checkout, payments, shipping, plugin conflicts and performance improvements.
Agencies and freelancers
Add WordPress expertise to your delivery team. We can support PR, branding, marketing and creative partners with website fixes, development, hosting and maintenance while they manage the client relationship.
Support when you need it
Help with a single job or ongoing WordPress support
You might need one problem investigated, development support for a project or regular maintenance once the work is complete. We can discuss the level of help that makes sense without requiring a care plan for every enquiry.
Ad-hoc WordPress support starts from £80 per hour. Where the brief is clear, we’ll provide a cost or estimate before starting. If a paid investigation is needed to understand the problem, we’ll explain the scope first.
Why Upkeep
Why work with Upkeep?
Established website experience
Upkeep is powered by Think Creative, an agency with more than 25 years of experience working on websites and digital projects.
Remote support for London teams
Work with our Winchester team by phone and email. Most WordPress support can be handled without an office visit.
Existing websites and teams welcome
We can assess an inherited site or discuss working alongside your current agency, marketing team and hosting provider.
More than routine updates
From integrations and WooCommerce to design, UX and SEO, we can draw on the wider team when your brief needs more specialist input.
Not sure where to start?
Send us the issue, the brief or the backlog
Tell us which website needs attention and what you want to achieve. If there’s a campaign deadline, a customer-facing fault or another supplier involved, include that too.
We’ll help separate the immediate issue from the wider improvements and explain what information we need to scope the work. You don’t need to write the technical solution yourself.
Website design & build
Need a new WordPress website for your business?
If your existing website is holding back the work you need to do, a replacement may be worth considering. Our WordPress Elementor websites start from £2,700 + VAT.
We combine a proven framework with proper design thinking and a structured refinement stage. Your team can review the direction and provide feedback remotely, with the pages, functionality and responsibilities agreed as part of the project.
Common questions
Frequently asked questions about WordPress support
If you’re looking for WordPress support in London, you probably have a few questions about how we work, what we can help with and what it costs. Here are some of the questions we get asked most often.
Yes. We support products, checkout, payments, shipping, plugins, performance, hosting and general WooCommerce maintenance.
Our standard WordPress Elementor websites start from £2,700 + VAT. This includes a professionally designed and built website using our proven approach.
Yes. We can investigate inherited WordPress websites, including older themes and page builders, and work out what’s there before recommending next steps. That includes sites built by other agencies, freelancers or previous in-house teams.
Yes. If your website has gone down, is showing a critical error or something important has stopped working, we can investigate and help get things back up and running. For London businesses, where a site problem can quickly affect leads, sales or a campaign launch, we focus on finding the cause first and getting you a clear plan.
Yes. Our maintenance covers keeping your website updated and monitored, with support for problems and changes as they come up. It’s handled remotely, so it fits around a busy London team without anyone needing to be on site.
Yes. We’re based in Winchester, Hampshire, but most WordPress support, design and development is handled remotely, which is how many London teams already prefer to work. You’ll deal with a real person by email, phone or video call.
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Rebuilds & Platforms
Based in Winchester
Wordpress support from Winchester, Hampshire
If you need help with an existing WordPress website, we’d be happy to take a look.
Whether you need a one-off fix, ongoing maintenance, development support or someone to take responsibility for keeping the site running properly, we’re here to help.
Upkeep / Think Creative Consultants Ltd
88–89 High Street
Winchester
Hampshire
SO23 9AP