
October 15, 2026 3 min read
From broken forms and failed updates to hosting, security and complete rebuilds, we give you one dependable place to get WordPress support.
We are a UK-based specialist WordPress support service providing responsive, no-fuss, no-jargon support to organisations that need practical updates, fixes, hosting and improvements to their WordPress websites.

WordPress

Woocommerce

Elementor

WPBakery

Jupiter X

Gutenberg

Google Analytics

Mailchimp

Google Search Console

Advanced Custom Fields

Gravity Forms

WP Rocket
Urgent Wordpress Support

Tell us what has happened and we will review the problem, explain the likely next step and provide a clear cost before substantial work begins.
Wordpress Website Care

We keep your website updated, backed up, monitored and secure and provide direct access to help when you need to make a change.
Wordpress Rebuilds & Enhancements

We will help you understand whether your current site can be improved or whether rebuilding it would represent better long-term value.
Bespoke wordpress plugins

We can scope and build focused WordPress functionality where an off-the-shelf plugin is not the right answer.
Wordpress content updates

We can make content, layout, imagery and page changes without turning every update into a project.
Wordpress UX & UI

We can improve hierarchy, navigation, page structure and usability without automatically rebuilding everything.
“Our web developments are usually ambitious and complicated, but we are yet to come across a problem they haven’t been able to solve.”
Abbie Dickson-Davies
Head of Marketing, Propp
“Regular face-to-face meetings with the team in Winchester have been important to me, but their swift and professional telephone and email support is also invaluable to any business.”
Jamie Pankhurst
Founder & Managing Director, Wilde Trout
“All parts of the web project were provided on time and to budget, and the team have been a joy to work with.”
Nikki Bream
Group Managing Director, Hazeley Group
“They really understand our charity and our audiences and deliver high quality solutions that meet our goals.”
Kay Mitchell
Head of Communications, WinACC
Use our simple secure intake to outline the issue, change or project you need help with. Include the website address and anything useful for us to know.
We gather the access we need, review the website and explain the sensible options in plain English.
Once we understand what is needed, we confirm the recommended work and expected cost. Nothing substantial begins without your approval.
We complete the agreed work, test what we have changed and let you know when everything is ready for review.

Whether you’re starting from scratch or your current website has simply run its course, we can plan, design and build something that feels like a proper step forward. A professional WordPress website, thoughtfully put together without turning it into a huge, complicated project.
A simple website still needs a bit of thinking. We’ll work out what your visitors need to know, organise the pages and content, and make sure there is a clear route through the site.
You’ll work with experienced web designers who develop a visual direction around your business, brand and content, then refine the details until the site feels considered and genuinely professional.
Your site is built in WordPress and Elementor, giving you a fast, responsive website that is straightforward to update and easy to expand as your business grows.
From business owners needing something fixed urgently and marketing teams wanting a safe pair of hands, to agencies needing extra development support and online stores that need WooCommerce expertise.

Business owners
Upkeep gives business owners one dependable place to get WordPress support, make changes and keep the website in good shape.

Marketing teams
Upkeep gives marketing teams direct access to experienced WordPress support whenever there’s something that needs doing.

Agencies & creative freelancers
Upkeep can support agencies, designers and freelancers with development, fixes, hosting and ongoing technical support.

Online WordPress stores
Upkeep helps online stores with WooCommerce updates, products, checkout problems, payment integrations, performance, hosting and general WordPress maintenance.
£80/hour
One-off help with faults, changes and technical WordPress problems. You only pay for the time used. Pre-quoted where possible, or billed in 5-minute increments.
Pre-quoted or billed in 5-minute increments
WordPress fault finding and repairs
Plugin and theme troubleshooting
24/7 website availability monitoring
Content and layout updates
CMS support and training
From
£21/month, billed annually
Secure, managed WordPress hosting with essential maintenance and monitoring taken care of, including backups, updates, uptime monitoring and access to support.
Managed WordPress hosting
SSL certificate and server security
Daily backups with an off-site copy
24/7 website availability monitoring
WordPress, theme and plugin updates
Email and telephone support
From
£220/month
Hosting, maintenance and regular website updates for organisations that need ongoing hands-on help, including priority response and up to 3 hours of website updates each month.
Everything in Hosting & Support
Priority response during working hours
Up to 3 hours of website updates each month
Content, layout and plugin changes
Ongoing advice and recommendations
Unused time rolls over up to 10 hours
Upkeep is powered by the development team at Think Creative. After years of designing and developing WordPress websites, we appreciate the difficulty of maintaining them and created Upkeep to extend that expertise to anyone who needs it.

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We believe in direct answers. If you have a specific technical scenario you’d like to discuss, please contact us directly.
Upkeep is new as a service, but it is backed by more than two decades of website experience from Think Creative. The current proposition references 225+ websites built and 150+ websites hosted.
Upkeep is based with Think Creative at 88–89 High Street, Winchester, Hampshire, SO23 9AP.
Because not every WordPress job needs to become a large agency project. Upkeep gives businesses a straightforward route to experienced support, maintenance, improvements and website builds.
A real member of the UK-based Upkeep and Think Creative team. Your enquiry is reviewed and routed to the person best placed to help.
Yes. We’re based in Winchester, Hampshire, but most WordPress support, design and development can be handled remotely.
No. Upkeep is a service and brand operated by Think Creative Consultants Ltd. It gives straightforward WordPress work a simpler process while retaining access to the wider Think team when something needs more strategy, design or technology.
Upkeep is a UK-based WordPress support, maintenance, hosting, improvement and website design service powered by Think Creative. We help with everything from one-off fixes to ongoing care and completely new WordPress websites.
No. It is a simpler, more productised service for a different type of WordPress requirement. Larger strategic and bespoke projects continue through Think Creative.
Upkeep is a service powered and operated by Think Creative. It handles more straightforward WordPress work while Think handles larger strategic, creative and technically complex projects.
Upkeep is operated by Think Creative Consultants Ltd.
Tell us about any current issues, planned upgrades or the new site you need. We’ll help you work out the sensible next step.